bbhugme
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Recent activity by bbhugme-
How do I use a gift card?
Want to surprise your loved one with bbhugme and let them choose their preferred color of the pillow kit? Our gift cards can be used for the bbhugme Pregnancy and Nursing Pillow kit. After your ord...
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Where can I add a discount code?
If you are placing an order from your laptop or computer, a discount code box will appear in the right corner after the checkout. If you are placing your order via a mobile device, please click on ...
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Can I change or cancel my order?
You cannot personally change your order after the purchase was completed. However, our customer service can change or remove items from your order as long as the order has not yet been processed by...
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How do I know that my order has been confirmed?
Once the online order is completed, you will receive an order confirmation email to the email address provided at checkout. If you have not received your order confirmation shortly after you placed...
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How can I make a return?
Please follow the instructions on our Returns & Refund Policy page.
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How do I exchange a product?
To exchange a product, please place a new order on the web shop for the item you prefer. Return the item you do not want to keep according to the instructions on the following page Returns & Refund...
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Can I receive a digital invoice of my purchase?
After your payment is successfully processed, you will receive an order confirmation email stating the amount of your purchase. If you wish to receive a digital invoice for your purchase, please co...
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When will I receive a refund?
After a product is returned and a refund is issued, you will receive a refund confirmation email stating the amount that has been refunded. Please mind that it can take up to 14 days for the refund...
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My payment was unsuccessful, what should I do?
If your payment wasn't successful, please make sure your card & address information is up to date and that you have sufficient funds for the purchase. If the issue persists, contact us at hello@bbh...
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Payment methods
For our International and EU customers we currently accept Visa, MasterCard, American Express, and bbhugme gift cards. In addition, we offer express checkout with PayPal. We cannot split payments ...