bbhugme
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Activity overview
Latest activity by bbhugme-
bbhugme created an article,
How do I return a product?
We offer a 30-day return and exchange policy with orders placed directly with bbhugme, valid from the day you receive your order. 1. Send us an email at hello@bbhugme.com with your name and conta...
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bbhugme created an article,
Firmness
Over time, and with regular use, the beads inside the pillow may decompress. By tightening your pebbles, you can adjust the firmness of the pillow. Our pillows are not filled 100% to allow for both...
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bbhugme created an article,
Inner pillows
In 2020 bbhugme began using Biofoam® beads filling for our nursing pillows, and in 2021 we have extended the use of Biofoam® to include all our newly manufactured products in our pregnancy pillow r...
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bbhugme created an article,
How do I submit a claim?
If your product arrived faulty or if you are missing a part of your order, please reach out to us at hello@bbhugme.com with a photo of the issue and a filled-out claim form. After we review your re...
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bbhugme created an article,
I am trying to pay using PayPal but it does not work
If you already have an account but are being asked about your credit card number, we recommend you to log in to your PayPal account and confirm all the current stored details.
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bbhugme created an article,
How do I know that my order has been confirmed?
Once the online order is completed, you will receive an order confirmation email to the email address provided at checkout. If you have not received your order confirmation shortly after you placed...
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bbhugme created an article,
Can I change or cancel my order?
You cannot personally change your order after the purchase was completed. However, our customer service can change or remove items from your order as long as the order has not yet been processed by...