bbhugme
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Recent activity by bbhugme-
Inner pillows
All our products are certified by Standard 100 by OEKO-TEX Class 1, one of the world's best-known labels for textiles tested for harmful substances. Our pillows are certified by their Class 1, whic...
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How do I use a gift card?
Want to surprise your loved one with bbhugme and let them choose their preferred color of the pillow kit? Our gift cards can be used for the bbhugme Pregnancy and Nursing Pillow kit. After your ord...
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How can I make a return?
We offer free return labels for our customers based in the US. Please follow the instructions from our Returns & Refund Policy page.
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How do I exchange a product?
To exchange a product, please place a new order on the web shop for the item you prefer. Return the item you do not want to keep according to the instructions on the following page Returns & Refund...
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How much is the shipping fee?
Free shipping is available for all orders over $120 to the continental United States. Shipping costs for orders that do not meet the free shipping threshold start at $4.90 and can vary dependent on...
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What should I do if my order has been delayed?
Please check your tracking details for more information. If any significant delay occurs, please contact us at hello@bbhugme.com and we will assist you further.
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Payment methods
On our bbhugme US webshop, we accept the following payment methods: Visa, Mastercard, Apple Pay, American Express, Diners Club, Discover, FB Pay, Google Pay, Klarna and Shop Pay.
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Can I receive a digital invoice of my purchase?
After your payment is successfully processed, you will receive an order confirmation email stating the amount of your purchase. If you wish to receive a digital invoice for your purchase, please co...
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When will I receive a refund?
After a product is returned and a refund is issued, you will receive a refund confirmation email stating the amount that has been refunded. Please mind that it can take up to 14 days for the refund...
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My payment was unsuccessful, what should I do?
If your payment wasn't successful, please make sure your card & address information is up to date and that you have sufficient funds for the purchase. If the issue persists, contact us at hello@bbh...