If your product arrived faulty or if you are missing a part of your order, please reach out to us at firstname.lastname@example.org with a photo of the issue and a filled-out claim form. After we review your request, we will quickly come back to you with a solution. If the bbhugme product was purchased through some of our retailers, please reach out to your initial point of purchase and they will assist you further. Where can I find the batch number? The batch number can be found on the inner pillow on a small white label starting with PO. The label is also located on the inner part of the pillow cover.
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