Nina
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Recent activity by Nina-
How do I wash the Inner-Pillow?
Do NOT machine wash. If you need to clean the inner pillow please spot clean with a damp cloth and mild detergent. Do not tumble dry. Allow the bbhugme inner pillow to dry in a well-ventilated area...
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VAT
When ordering from a country outside the European Union you may have to pay an extra tax/customs fee depending on the value/ weight of your order. These duties are established by the country the go...
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What should I do if my order has been delayed?
Please check your tracking details for more information. If any significant delay occurs, please contact us at hello@bbhugme.com and we will assist you further.
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How can I track my order?
As soon as your order leaves our warehouse, you will receive an email with your tracking information. Further tracking updates will be sent to you via email and SMS.
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When will my order be sent?
Your order will be sent to the carrier as soon as it is fulfilled. We fulfill orders every morning Mon-Fri. Orders placed on Friday will be fulfilled and sent on the first working day on Monday.
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How long does it take for my order to arrive?
We currently have a warehouse in Warwickshire that serves our customers residing within the United Kingdom. Orders for our Customers residing within the United Kingdom are delivered via Royal Mail ...
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How do I use a gift card?
Want to surprise your loved one with bbhugme and let them choose their preferred color of the pillow kit? Our gift cards can be used for the bbhugme Pregnancy and Nursing Pillow kit. After your ord...
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Where can I add a discount code?
If you are placing an order from your laptop or computer, a discount code box will appear in the right corner after the checkout. If you are placing your order via a mobile device, please click on ...
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Can I change or cancel my order?
You cannot personally change your order after the purchase was completed. However, our customer service can change or remove items from your order as long as the order has not yet been processed by...
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How do I know that my order has been confirmed?
Once the online order is completed, you will receive an order confirmation email to the email address provided at checkout. If you have not received your order confirmation shortly after you placed...